Status
Service status for Carmic Pro workflows
This page gives customers a clear place to check support paths for upload, processing, rendering, and API workflows.
Health areas
The production steps customers usually care about
If you need live incident detail, contact support with the workspace, project, and job details.
Processing
Upload, transcription, clip detection, caption generation, and analysis jobs.
- Ingest
- Analysis
- Clip candidates
Delivery
Rendering, export jobs, API delivery, realtime progress, and export-ready callback paths.
- MP4 render
- NLE export
- Progress events
Support
For urgent production issues, include the workspace, project, and affected job.
- Workspace details
- Project URL
- Expected output
Need help with a live workflow?
Send the project context and the team can investigate upload, processing, rendering, or export issues.